Ask our staff anything about our shop or products, or share your feedback.
Named one of '22 new books...that you should consider reading before the year is out' by Fortune
A research-based, practical guide for how to ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
A groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead.
In The Empathy Gap, corporate strategy and ...
How to handle anyone life throws at you
THE #1 SUNDAY TIMES BESTSELLER
Do you ever think you're the only one making any sense ...
A revolutionary take on the enneagram test that provides a unique way of looking at your greatest strengths in the workplace and how to use ...
"Vanessa Vershaw has exposed yet another example of where those who've made it may be failing those who are coming behind them." - Mark Pownall ...
The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars ...
Strengthen your soft skills and reach your leadership potential.
If you read nothing else on developing your interpersonal skills, read these 10 articles. We've ...
A light-hearted but effective guide to overcoming the plague of bad managers and toxic companies, by one of the UK's biggest and fastest-growing careers ...
Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this ...
The classic guide to bringing out the best in people at their worst-fully updated for a world that's meaner, nastier, and more polarized than ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or ...
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...
