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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.
The book ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
"Vanessa Vershaw has exposed yet another example of where those who've made it may be failing those who are coming behind them." - Mark Pownall ...
The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars ...
Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this ...
The classic guide to bringing out the best in people at their worst-fully updated for a world that's meaner, nastier, and more polarized than ...
A revolutionary take on the enneagram test that provides a unique way of looking at your greatest strengths in the workplace and how to use ...
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or ...
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...