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How to handle anyone life throws at you
THE #1 SUNDAY TIMES BESTSELLER
Do you ever think you're the only one making any sense ...
"Vanessa Vershaw has exposed yet another example of where those who've made it may be failing those who are coming behind them." - Mark Pownall ...
The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this ...
The classic guide to bringing out the best in people at their worst-fully updated for a world that's meaner, nastier, and more polarized than ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...
A revolutionary take on the enneagram test that provides a unique way of looking at your greatest strengths in the workplace and how to use ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
'Outstanding...This book is superb.' Robert B Cialdini, bestselling author of Influence
To be successful at work you also need to be influential at work ...
Is your workplace toxic?
Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions, or a culture ...
Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots ...
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or ...
Create a space where everyone can contribute and shine.
Psychological safety is a shared belief within a team that it's OK to speak up ...