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PublishedNew Harbinger, May 2009 |
ISBN9781572245921 |
FormatSoftcover, 336 pages |
Dimensions15.2cm × 22.7cm × 2.1cm |
Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Other topics include active listening, reading body language, and public speaking.