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Proven strategies for navigating hard conversations, building team resilience and managing business transformation
In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
Emotional intelligence (EQ) is the ability to manage your own emotions and those of others. It is one of the most underrated skills in business ...
More than twenty-five years on from the huge bestseller Emotional Intelligence, this book reframes the concept's importance for a new era, explaining how to ...
