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Proven strategies for navigating hard conversations, building team resilience and managing business transformation
In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework ...
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
More than twenty-five years on from the huge bestseller Emotional Intelligence, this book reframes the concept's importance for a new era, explaining how to ...