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Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully ...
How to handle anyone life throws at you
THE #1 SUNDAY TIMES BESTSELLER
Do you ever think you're the only one making any sense ...
After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex ...
'Outstanding...This book is superb.' Robert B Cialdini, bestselling author of Influence
To be successful at work you also need to be influential at work ...
An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.
In many workplaces today ...
NATIONAL BESTSELLER
Help your team maximize their full potential by mastering tough conversations
In Difficult Conversations Don't Have to be Difficult: A Simple, Smart ...
The classic guide to bringing out the best in people at their worst-fully updated for a world that's meaner, nastier, and more polarized than ...
The truth about work is: no one can do it alone. Even lone warriors need a team. Even in professions that revolve around individual superstars ...
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office ...
In today's connection economy, the most successful leaders inspire their people with purpose and meaning. Powerful corporate storytelling can mobilise people around an organisational ...
A guide showing managers how the unexpected strengths of different personality types can boost employee engagement and productivity. In The Type B Manager, Victor Lipman ...
Is your workplace toxic?
Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions, or a culture ...
Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots ...
Develop a high-performing team based on a culture where respect trumps harmony As teams become more diverse, we wont always see eye to eye. We ...
Create a space where everyone can contribute and shine.
Psychological safety is a shared belief within a team that it's OK to speak up ...
