PublishedSimon & Schuster, January 2002 |
ISBN9780743207768 |
FormatSoftcover, 256 pages |
Dimensions23.4cm × 15.3cm |
This is a guide to professional success. In the modern world of business, it's all about the ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable then gold. This detailed resource book provides readers with the five crucial steps they need for developing, managing and improving client confidence.