PublishedMcgraw Hill Education, August 2014 |
ISBN9780071838634 |
FormatSoftcover, 272 pages |
Dimensions22.6cm × 16.5cm × 1.3cm |
More than 700,000 Briefcase Books sold! Written for managers not fully versed in Six Sigma, the top-selling book in the series has been completely updated for today's business environment
Six Sigma for Managers, Second Edition, has been updated to help managers unlock new levels of quality, performance, customer service, and profit. It provides step-by-step guidance and examples for implementing a Six Sigma initiative.
Written specifically for today's busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.
Updated with the latest in implementation strategies and tactics, tips from insiders in the field, and new stories and insights from the Six Sigma experiences of others
Clear definitions of key management terms and concepts
Practical advice for minimizing the possibility of error
Examples of successful management
Specific planning procedures, tactics, and hands on techniques